Privacy Policy

1. What information we collect

When you use Undetectable AI Humanizer, we may collect the following categories of information:

• Usage data: Pages visited, time spent on the site, browser type, device type, and general geographic region (country level only). This data is collected anonymously and cannot be linked back to you personally.
• Contact information: If you reach out via our Contact page, we collect your name and email address solely to respond to your inquiry.
• Payment data: If you purchase AI-Plus, payment processing is handled entirely by our third-party payment provider. We do not store credit card numbers or payment details on our servers.

We do not collect your name, email, or any identifying information when you use the humanizer tool without signing up or contacting us.

2. How we use your information

Information we collect is used only to:

• Provide and improve the humanizer tool and website
• Respond to support requests or inquiries you initiate
• Process payments and manage subscriptions (via our payment provider)
• Understand aggregate usage patterns to improve the product

We do not sell your information to third parties. We do not use your data for advertising targeting. We do not build user profiles based on your activity.

3. Your submitted text

This applies to all users, including free users and AI-Plus subscribers. Your content belongs to you entirely.

For Expert Help submissions, text is temporarily held by our human editor for the duration of the task and deleted upon completion. Editors are bound by confidentiality obligations and may not use your content for any other purpose.

4. Cookies and analytics

We use cookies for the following purposes:

• Essential cookies: Required for the tool to function correctly (e.g., session state, character counter).
• Analytics cookies: We use privacy-focused analytics to understand aggregate traffic patterns. This data is anonymized and does not identify individual users.

You can disable cookies in your browser settings at any time. Disabling essential cookies may affect the functionality of the tool.

5. Third-party services

We use a limited number of third-party services to operate this site:

• Payment processor: Handles all billing and subscription management for AI-Plus. Subject to their own privacy policy.
• Hosting provider: Our website is hosted on servers operated by a third-party infrastructure provider. Standard server logs (IP addresses, request timestamps) may be retained by the provider per their data processing terms.
• Analytics provider: Collects anonymized, aggregated usage data on our behalf.

We do not integrate advertising networks, social media tracking pixels, or data broker services.

6. Data retention

We retain different categories of data for different periods:

• Submitted text: Not retained. Discarded immediately after processing.
• Contact messages: Retained for up to 12 months, then deleted.
• Payment records: Retained as required by applicable financial regulations (typically 7 years).
• Analytics data: Retained in aggregate, anonymized form indefinitely.

7. Your rights

Depending on your location, you may have certain rights regarding your personal data:

• The right to access personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with a supervisory authority (EU/EEA residents)

Because we collect minimal personal data and do not store submitted text, most data deletion requests can be fulfilled immediately. To exercise any of these rights, contact us at the address below.

8. Children's privacy

This service is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

For significant changes, we will make reasonable efforts to notify users through a notice on the website.

10. Contact us

For any privacy-related questions or requests, you can reach us at:

Email: [email protected]